If it is possible and realistic, it will probably happen. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. or just refill your ice etc. I'd love to hear! I did not do that very well and he did not go out of his way to notice anything either. I disliked him so much I wrote to that hotel manager while on cruise.. my mistake cause I got ambushed (while running late to show) by concierge. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. Once in 2 BR ,once in owners suite.. not sure who was worse. Therefore, most passengers generally tip with cash. Our Butler also told us this was frequently done. Started June 21, 2021, By Who gets a butler: Guests staying in a Penthouse Suite (category B) or higher receivebutler service onRegent Seven Seasships. Is this true, and if so, what's the expanded menu? . Contact me for any specific questions or recommendations. Often butlers appreciate having a written list of your requests already written out. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should We always have breakfast in the haven dining room. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. - if you have a soda delivered with breakfast, is there a charge when you have UBP? WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! I found the butler to be the least beneficial of all the Haven staff. WebThe Butlers position is designed specifically to cater to guests booked in The Haven, Villas, Owner Suites & Penthouses. Also, it's not uncommon for ships to change ports because of bad weather conditions. Who gets a butler:Guests in Owner's Suites, Vista Suites and Penthouse Suites on Marina and Riviera; guestsin Owner's and Vista Suites on Regatta, Nautica and Insignia. Pennsylvania 2. The least we have tipped is $100.00 The most was $300.00 so it depends on how much you utilize him/her. http://boards.cruisecritic.com/showthread.php?t=1437066. What would you like for them to do? You want to make sure everyone in your suite gets a good night's sleep. (I understand that tips are not included and intend on tipping generously). But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. Thing is.. he treated the older couple next to us like gold. Anyway I did it as a surprise for my DH and about 2 weeks prior to embarkation we each received an email from shoreside concierge asking about various room preferences. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. I have had this room before for 2.. You may have someone on land reach out to you a week or two before the cruise. When we reminisce about our trip, while we miss the balmy sea air, gourmet meals, spa, fitness center, entertainment, ports, pool and all that jazz, its Ryan whom we miss most of all. why I would want it again. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Hyatt Hotels IMHO the butler experience is way over blown. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). Since then, I've come to look forward to new encounters with butlers on my luxury sailings. If it's on the ship, the butler will bring it. Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. Use your own discretion. ), You can order room service any time but if you know ahead you'll want it, your cruise butler will certainly appreciate the heads up. Sometimes a plate of cookies. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. Here's a rundown of what to expect from butler service on 10majorcruise lines: Who gets a butler: Silversea provides butler service to all guests on all nine of its ships: Silver Spirit, Silver Whisper, Silver Shadow, Silver Cloud, Silver Wind, the upcoming Silver Muse, and the expedition ships Silver Discoverer, Silver Explorer and Silver Galapagos. however you want. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). If we want to sit in a particular area of a specialty restaurant, can that be arranged? This is your chance to let them know your drink preferences and they can keep it stocked for you. Press J to jump to the feed. This is for just 2 people. Today we received the stuff. (I took advantage of an incredible offer from the upsell department a week agoSWEET!) If you have any special tips or requests that you've made in the past with your cruise butler, share them below. That would have to be handled by your concierge. E.g. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. Arizona If it's a week off from school, it will probably be filled with kids and noise. Who doesn't need more hangers in their closet? I've never had a butler and I have no concept of them. Unless. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! There is usually one of the 4 or 5 that we each like. Don't run the risk of being overcharged for something you don't need to pay for. We prefer to get it all at once and eat at our pace. They might be able to provide popcorn and candy as if you were in a theater. They will serve the next course the next time they are in the area. You are awesome! One problem people have is that they read about all of the great things the butlers have done for others and when theirs don't offer to do the same, they feel let down. I'm pretty sure the waiters are included in the gratuity charge. Did we really want him to unpack our bags? Look for the Butler button on your phone. This is part of cruise butler service. Im hoping to upgrade for our upcoming Panama Canal sailing. 5. - will they serve you course by course for dinner? I have had accommodating ones and then, one that went above and beyond. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. It IS vacation, right? You'll get treated like royalty! We are doing a 7 day in May and a 16 day in November, both haven. (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. Your butler will bring you predetermined snacks every day. first Aqua Class experience on Celebrity Equinox. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Scandinavia/Russia And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. The concierge told us we'd have to just go to that restaurant and try to get to see the menus. Maybe they tipped them at start of cruise? Great article you wrote, really liked itcheers! I really appreciate any information you can provide. There are always more family vacations in our future! Sent from my iPad using Forums mobile app. You are awesome! What a great surprise for your wife! At first blush it may sound like butler service is a bit of a stuffy anachronism in a modern-day, egalitarian America far removed from the eraof Downton Abbey. It's anything but. This is going to be a total surprise! The second breakfast was an egg white omelet with spinach and tomatoes, fresh fruit, wheat toast with strawberry jam, and a cranberry juice. Fairmont Hotels I explained fast why I felt he was less than stellar. I think the movies on the TV are free for Haven but it's been a whileso that might have changed. 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS Florida Wouldour privacy be intruded upon? Started August 27, 2021, By Started August 27, 2021, By Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. There is no stopping us! CC Help Jenn Have them over and the butler will bring refreshments and snacks for everyone. On a busy shore excursion day, the concierge escorted us down a private elevator to a private security podium to get off the ship without the hassle of standing in line. We had twowhite tablecloth dinners. I'm just not that fancy. This is just a guideline. Terms of Service I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. It's the good life. There will be quite some up selling going on or the Haven will be empty . CC Help Jenn Jana60 & BirdTravels are both correct but I offer a 3rd option (based on May on Escape). We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. You will be able to leave a comment after signing in, By This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. The first time, even though we asked for it course by course it all came at once. The bathroom is to die for off the master. You know, I thought that you would enjoy knowing that the kind of service you receive from any cat room is really up to the cabin person. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. What is Norwegian Cruise Lines largest ship? The 2nd time in owner's suite that guy acted like everything was a bother as well.. Gaylord National Harbor Freshly renovated, this suite will blow you away! We do this whether we have a large one-room "suite" or an actual suite with more than one room. When people ask,,, Butler: $10-$15 per person in room per days of cruise. RichardPietschmann / Special to Cruiseable. When we are not traveling, I enjoy dining out locally, as well as cooking and baking in my own kitchen. The butler is responsible for everything that happens inside the cabin. ?? Tim Bieber / Courtesy of Celebrity Cruises. I might consider getting a suite the next time I embark on a cruise. on big ships, they will escort you to the dinner shows. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. However, we still need family friendly and comfortable! But then you start thinkingwhat does a cruise butler actually do? Cruising on the Joy end of January for our 40th Anniversary. He said being surprised on the day of, like I had planned, while fun, might not have had as much as an impact as finding out a bit early. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . Don't be shy. Requesting a single non-entree item like a soup or a dessert in advance typically will not incur a charge (as noted, doing so at seating is very disruptive to operations and they MAY decide to charge you if they will even do it.) Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. If it is on the ship and a reasonablerequest they will deliver. It would seem to me less people within the Haven area the better. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. There are no recommendations. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. We have requested cheese and crackers and fruit on longer cruises. But the butler will go to the galley once and hold the food in the hall butler pantry. Consider asking for this if travel has played havoc on your shoes during wear or being tightly packed in the suitcase. Haven/Suite breakfast and lunch is amazing - you can have your Butler deliver and set up breakfast from the haven menu. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Spanning and impressive 6,694 square feet. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. Everything is pretty much ready to go. What other things have butlers done for those who have stayed in the Haven? I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. You'll see its not as pretentious as it sounds. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. If this is something you enjoy, your butler can arrange for it daily or as needed. Guests will need to use their keycards in order to enter The Haven complex. Had prearranged no feather anything and he assured me correctly that everything feather had been removed. Thanks! You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. Thanks! Needless to say, we're thrilled! Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. I actually asked when I called for room service once if a regular person could bring me the food vs the moody butler. Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. By They do a nice job in the haven of making you want to go back. We enjoyed having breakfast in our suite. I would imagine they would bring you food from the Local. I think a couple of those may not be accurate. They run around like crazy. Worth a try though. Sonesta It is your butler's job to get food from specialty restaurants and serve you in your room. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. There was no Haven on the POA. WebNCL Haven Pre-Cruise Requests Hey all. No one ever does this. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. 2. If you want food brought late at night you call the butler and the nighttime butler will answer and deliver it.

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