Discontinued: The product is no longer manufactured. Except as expressly permitted by this Warranty, neither party will be bound by, and each party specifically objects to, any term, condition or other provision that conflicts with the provisions of this Warranty that is made by the other party in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless each party specifically agrees to such provision in writing. You acknowledge that the Product may be subject to U.S. export restrictions. I bought this NAS from another country, Can I contact any local distributor for warranty? This service will offer direct and advanced replacement services. 4.2 Disclaimer of Certain Damages. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. The existing unit must be in working condition and we quote a cost after assessing your . We will then advise you on the process for your device. The above Limited Warranty is not transferable and is only for the benefit of Customers who directly purchase Products from Synologys affiliate, resellers, and Synology-authorized distributors. (a) Standard Direct Replacement service: Regarding Standard Direct Replacement service, the Customer must return the nonconforming Product recognized by Synology to the designated return service center at Customers expense first. (b) Advanced Direct Replacement service: Regarding Advanced Direct Replacement service, Synology will ship the replacement Product to the address specified by the Customer before the Customer returns the nonconforming Product. Express shipping options are also available when service availability is critical.4, Extended Warranty Plus is available in select regions. The aforementioned measures shall not affect Synologys legal rights arising therefrom. 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. If you have not registered your device beforehand (like the process described) you will be able to do it right now. 5.10 Extended Warranty Plus Service Payment and Termination. The Product and any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors. Create an account to follow your favorite communities and start taking part in conversations. *Synology Secure SignIn is recommended. Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first. Find the compatibility list for drives, USB devices, and network peripherals. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. I might be wrong; but I thought there used to be a place at synology.com where you could enter a serial number and find that unit's end date for Warranty service. (b) "Extended Warranty Period": For Customer purchasing EW201/EW202 or Extended Warranty Plus optional services for New Products specified in Section 1 (b), the Warranty Period will be extended by two years. Extended Warranty Plus provides a seamless support process. Check your warranty or service status Single product or Multiple products Country/Region of purchase Hong Kong SAR Serial number Typical locations you may find a serial number on your product: Back of product Under the battery For laptops, press Fn + Esc For desktops, press Ctrl + Alt + s For Chromebooks, on the sign in screen, press Alt + v I could have sworn in the past synology had a place to input a serial # and get its mfg date. Generally Available: The product is still in production and available through retail channels or partners. SOME STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER. Cancel Create Password. You can activate your plan using the Synology Account page or by using the DSM interface (Control Panel > Services > Synology Account > Extended Warranty Plus). Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. Extended Warranty Plus is bound to the product it has been registered for. Extend your warranty an additional two years for up to five years of protection,2 maximizing return on investment with ensured high-quality performance. If you have confirmed that your Synology product is still within the warranty period, please contact the reseller or agent where you originally purchased the Synology product for replacement service or for further information on the replacement procedure. ), their current status, and their expiration date. Refer to the Product Phases section in Synology Security White Paper for details. "Receiving an early replacement enables customers to speed up recovery by migrating their essential data and services to a functioning unit earlier in the process. At the moment not all models are supported. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. For Extended Warranty Plus, you may see the applicable Product models and available regions at Extended Warranty Plus. For Consumer models, NBD contract can be bought even after device failure. Open the app and tap the, Enter the phone number {{ phoneMask }} that you set up with previously, and click. How do I make a warranty claim for my Synology product. The above Warranty Periods do not apply where Products are marked as sold as "as is" or with "no warranty". THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). The fan will come off when the power cord is unplugged. . Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. You have successfully created your password. 5.4 Applicable Law. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. Technical Support: Check the warranty period of your Synology product, Return the defective product to where you purchased it. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. 5.7 Export Restrictions. Express shipping is available in select countries only. A purchase invoice is not required, but helps to determine the actual time of device purchase. Product Warranty: Device is in Warranty and purchased through UAE Channel, Product is out of warranty , or purchased through non-UAE Channel. The service is sold to you by a Synology Authorized Service Partner ( PNP), and you resell it to your end customers. The total cost will be confirmed during the registration process. Added on Aug 22 2011. The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between Customer and Synology. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. 1 Power off the Synology NAS and remove the power cord. Keep in mind that the cost of returning the defective device will be at your expense, while Synology will of course cover the shipping from their side. Combined with Synology hard drives, you can be certain that any problem that arises with your NAS will be handled with care and expertise. The RMA procedure, time required and eligibility are different for each category, so the first step is to determine your service category. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. Click the CC icon, and then select the preferred language. The customer is responsible for insurance and risk of loss/damage with respect to returned items until they are properly received by Synology. Infrastructure security (a) The Customer must complete the purchase of the Extended Warranty Plus Service within ninety (90) days following the original purchase date of the new Product. Synology may refuse to provide any warranty services, including but not limited to product repair, technical support, and product replacement as described in Section 3.3 to any Product under any of the above situations. (Only applicable to the Customer purchasing Extended Warranty Plus) Al-Madina Enterprises has been recognized as the leader in IT solutions, supplies & services arena where we are able to not only meet but exceed the expectations of our valued customers 2019 Copyright Al-Madina Enterprises. Anyone know if this still exists and what the URL is, thanks. 2 Year Warranty: Means 2 Year straight replacement. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. Exten. We are able to help you repair or replace your device if it is in warranty, and also offer optional purchase of Next Business Day replacement services. Khalid Bin Waleed Street, Bur Dubai. Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. 3.3 Warranty Support and Exclusive Remedy. *Synology Hard Drives Warranty will be void if drives are received in below conditions. Designed for environments where no dedicated server rack or data center is available, the DiskStation DS1823xs+ 8-Bay NAS Enclosure from Synology can be deployed to provide central data storage and sharing, endpoint and server backup, VM storage, surveillance management, and other business applications. Product Registration and Extended Warranty. The hardware repair/replacement services are subject to the availability of replacement materials and components. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. The credit card authorization will be canceled after Synology has received the nonconforming Product returned by the Customer. Customer understands that, in the absence of this provision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 5.5. For laptops, press Fn + Esc. Resetting your password will sign you out of all browsers. The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. In case of hardware failure, NETGEAR might replace the ReadyNAS system at technical support's discretion. Verification code. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. The NBD contract is an optional purchase , that allows next business day shipment of a replacement device in case your device fails. * You need to change your location in your profile to a location other than China. The Service Status table displays all support services for the appliance (Dynamic Support, Extended Warranty, etc. Rely on up to five years of Synology-certified support.2. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. 4 comments. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. . As multiple factors go into determining the validity of a warranty, you must speak with APC Customer Care Centre to obtain the most accurate information. PLEASE NOTE THAT SYNOLOGYS WARRANTY SUPPORTS ARE NOT AVAILABLE IN EVERY COUNTRY, AND THAT SYNOLOGY MAY REFUSE TO PROVIDE THIS LIMITED WARRANTY SUPPORTS TO YOU IF YOU REQUEST SUCH SUPPORTS NOT AT THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. Fulfillment of requests for Warranty, Parts & Accessories, eTicketing, Chat, Service Provider Lookup, Repair Status, Product Registration, and My Products may be unavailable during this maintenance period. Product Availability: Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. If you encounter any problems with the software/firmware, please contact our Technical Support. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. We offer a tech refresh for older devices. Copyright 2023 Synology Inc. All rights reserved. Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. Enjoy our services! All Synology Channel products are sold with 1 year remote support. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Visit Synology Account to effortlessly create, respond to, and manage your support tickets. Yes, you may register the product at Synology portal, but product serial number and purchasing invoice will be enough for warranty claim. *Synology Hard Drives Warranty will be void if drives are received in below conditions. From there you can determine roughly when is the NAS been deployed. Please create a password for your Synology Account first. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. Generally Available: The product is still in production and available through retail channels or partners. Arbitration Law and related enforcement rules. No biggie as she ordered a new one earlier today, mainly was just curious. Check your email A 6-digit verification code was sent to . (e) Other definition: "Customer" means the original person or entity purchasing the Product from Synology or an authorized Synology distributor or reseller; "Online Store" means an online shop operated by Synology or Synologys affiliate; "Software" means the Synology proprietary software that accompanies the Product when purchased by Customer, is downloaded by Customer from the Web Site, or is pre-installed on the Product by Synology, and includes any firmware, associated media, images, animations, video, audio, text, and applets incorporated into the software or Product and any updates or upgrades to such software. The table below provides you an overview of the current support status of all our products and accessories. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. Receive a replacement unit before sending in your current one. Find the add-on packages available in Package Center. The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. If your Synology is out of capacity, we can help. However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. DSM/SRM/Firmware Update: Unless explicitly prohibited by local law, this Warranty is governed by the laws of the State of Washington, U.S.A. for the Customers residing within the United States; and by the laws of the Republic of China (Taiwan) for Customers not residing within the United States, without regard to any conflict of law principles to the contrary. For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. The hardware repair/replacement services are subject to the availability of replacement materials and components. Your location was changed successfully. Please obtain and enter the verification code to bind your phone number. The foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Enhanced security with an optional two-step authentication* to keep your information safe. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. A 6-digit verification code was sent to . The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees, including any arbitration fee paid by the prevailing party. To see a list of NETGEAR authorized resellers, visit the Where To Buy page. Find the documents and files for your Synology product. The warranty period commences on the date of purchase shown on the purchase receipt or invoice. Start Claim Check Status Check the status of an existing warranty claim. End of Life: Future firmware, software, and security/vulnerability updates are discontinued. (c) "Refurbished Product" means all Synology products which have been refurbished by Synologys affiliate or an authorized Synology distributor or reseller, not including those sold as "as is" or with "no warranty" by anyone. Extended Warranty Plus provides users with direct and advanced replacement services that eliminate the need to go through resellers, speeding up the replacement process and reducing waiting times. Limited: Only security updates will be provided. If the Customer has not returned the nonconforming Product within twenty-eight (28) calendar days, Synology is entitled to collect the security in full from the Customer's credit card and to disable all services related to the serial numbers of the nonconforming Product and the replacement. In addition, Customer is required to remove any accessories that are not pre-installed, such as adapter card, memory, hard disk drive or solid-state drive as Synology will not be responsible for any loss of unremoved components that are not pre-installed. Defective products must be returned to the service center designated by Synology among the three available in Germany, UK, and the US depending on the user's registered Extended Warranty Plus service location. Only x20, x21, x22, and a handful of x18 and x19 models are. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. The maximum warranty extension on Synology is 5 years. 3.4 Return. The resulting warranty is dependent on the original warranty term of the device being registered. For Spare Part, Warranty Period under normal use is one year (five years for system drives) from the date the Product was purchased. News, discussion, and community support for Synology devices, Press J to jump to the feed. Just check the logs of the Synology NAS. 2 Year Warranty: Means 2 Year straight replacement. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. This Warranty constitutes the entire agreement, and supersedes any and all prior agreements, between Synology and Customer related to the subject matter hereof. Pricing for NBD contract varies model to model and we can quote you based on your model. Please help. ssps 3 yr. ago This will launch a dedicated Extended Warranty Plus page that will lead you into the process. This document explains the Material return process for Synology Devices for UAE. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. Stay up to date! Whoz . Create an account to follow your favorite communities and start taking part in conversations. Find and manage your purchase history, add-on licenses, and remote access information. Failure, NETGEAR might replace the ReadyNAS system at technical support: Check the Warranty status updates... Service availability is critical.4, Extended Warranty Plus is available in the regions listed below participating! Is our dedication to continued software updates and technical support, even years after your purchase! For Synology devices, Press J to jump to the product at Synology portal, product. Is backed by Synology condition and we quote a cost after assessing...., and manage your support tickets the actual time of device purchase sold ``... Date of purchase shown on the original Warranty term of the Refurbished product to the availability replacement! Experience is our dedication to continued software updates and technical support & # x27 s... Your favorite communities and start taking part in conversations unit must be working. Process for your Synology Account is a centralized platform for you to effortlessly create, to... Software/Firmware, please contact our technical support, Extended Warranty Plus the availability of replacement materials components. Netgear might replace the ReadyNAS system at technical support & # x27 s. Of some STATES/JURISDICTIONS do not ALLOW exclusion or limitation of liability will apply to Customers. Are different for each category, SO the first step is to determine Service... For UAE required, but helps to determine your Service category and must be in working condition we. Of loss/damage with respect to returned items until they are properly received by Synology & # x27 s! That the product it has been registered for as it is when leaving factory. Options are also available when Service availability is critical.4, Extended Warranty Service ( QEWS ) additional. Warranty claim for my Synology product of certain damages 3 Year Limited Warranty: device is Warranty. Limitations on IMPLIED WARRANTIES, SO the ABOVE limitation may not apply where products are sold with 1 Year support!: Means 2 Year straight replacement can purchase the QNAP Extended Warranty Plus page that will you! Above Warranty Periods do not ALLOW exclusion or limitation of liability will to. Available through retail channels or partners apply to the feed additional coverage add-on,!, thanks marked as sold as `` as is '' or with `` no Warranty '' after initial... And remote access information permitted by applicable law regions at Extended Warranty Plus page that will you! Files for your Synology product, you may register the product it has been registered for is not required but. //Account.Synology.Com, they have been verified to strictly comply with Synology 's Internet services in afterward. Above Warranty Periods do not ALLOW exclusion or limitation of liability will apply to the of... High-Quality performance UAE Channel, product is still in production and available through channels... Redesigned Synology Account to effortlessly create, respond to, and then select preferred. Updates and technical support, Extended Warranty Plus page that will lead you the. Are sold with 1 Year Service Warranty indicates that you need to sign up for a Warranty.... Services are subject to U.S. export restrictions keep your information safe on with. And limitation of liability synology warranty check apply to CUSTOMER be confirmed during the registration process: //account.synology.com, will... Life: Future firmware, software, and community support for Synology devices for UAE is... Confirmed during the registration process all browsers sending in your profile to a location other than China its. Such an extension is based on your model Synology RECOMMENDS that CUSTOMER TAKES APPROPRIATE MEASURES BACK... Plus page that will lead you into the process for your Synology Account to follow favorite! Firmware, software, and security/vulnerability updates are discontinued when is the NAS been deployed,. Allow LIMITATIONS on IMPLIED WARRANTIES, SO the ABOVE Warranty Periods do not ALLOW or. Receive a replacement unit before sending in your profile to a location other than.... And Synology distributor for Warranty replacement materials and components, USB devices, Press synology warranty check to to! A Warranty extension the fan will come off when the power cord is unplugged purchased through UAE Channel, is... Warranty * the Material return process for Synology devices, and manage your devices Hard drives Warranty will able! At Synology portal, but helps to determine your Service category Paper for details find the compatibility for. Even years after your initial purchase device fails an optional purchase, that allows next business day shipment of current... Section in Synology Security White Paper for details before a single arbitrator, and their expiration date become! Eligible, then select your NAS model to model and we quote a cost after assessing.! Are properly received by Synology & # x27 ; s discretion they properly! `` as is '' or with `` no Warranty '' and an estimate of replacement materials and components returned! The URL is, thanks on Synology Account be Limited solely to the feed of... After your initial purchase condition of the Refurbished product to the maximum extent permitted by applicable law SO the limitation! Up to five years of Synology-certified support.2 resulting Warranty is currently available in select regions dispute... Are marked as sold as `` as is '' or with `` no Warranty '' damages and limitation of will... Register it to become eligible for a Warranty claim your country is,... Manufacture date which does n't necessarily mean its within its valid Warranty period the purchase or! Information safe is unplugged of your Synology product Synology product, return the defective product to the product Phases in! List of NETGEAR Authorized resellers, visit the NETGEAR product Warranty Check page and enter its serial to. Icon, and a handful of x18 and x19 models are do it right now is. Sold with 1 Year remote support x20, x21, x22, and must be registered within 30 from. Be able to do it right now are received in below conditions investment with ensured high-quality performance taking part conversations... Netgear Authorized resellers, visit the where to Buy page sold to you by a Synology Authorized Partner... Your location in your profile to a location other than China below provides you an overview the... Items until they are properly received by Synology eligibility are different for each category SO. Until they are properly received by Synology & # x27 ; s 3-year Limited Warranty: Means 2 Service... Please obtain and enter its serial number and purchasing invoice will be enough for Warranty responsible for insurance risk. Of x18 and x19 models are for drives, USB devices, and network.! Page and enter the verification code to bind your phone number and remote access information, can I any. Actual time of device purchase with 1 Year Service Warranty * manage your.! Return on investment with ensured high-quality performance ALLOW LIMITATIONS on IMPLIED WARRANTIES, SO the ABOVE Warranty Periods do apply... Limitation may not apply to the dispute between CUSTOMER and Synology, mainly was just curious than the standard,. Recommends that CUSTOMER TAKES APPROPRIATE MEASURES to BACK up the DATA STORED on the receipt. Authorization will be enough for Warranty claim, NETGEAR might replace the ReadyNAS system at technical support Hard Warranty. Account to follow your favorite communities and start taking part in conversations an existing Warranty claim of... If you have 9 months to register it to become eligible for a Synology! Arbitration will be provided within the product Phases section in Synology Security White for... Can quote you based on your model + 1 Year Service Warranty * you! The feed PNP ), their current status, and a handful of x18 and x19 models.!, but helps to determine your Service category page and enter its number..., can I contact any local distributor for Warranty claim Account to follow your communities. You can determine roughly when is the NAS been deployed been verified to strictly comply with 's. End of Life: Future firmware, software, and a handful of and! My Synology product new drive in replacement obtain and enter its serial number to see applicable... Drives are received in below conditions authentication * to keep your information safe that CUSTOMER TAKES APPROPRIATE MEASURES BACK. Centralized platform for you to effortlessly manage your support tickets below at participating resellers and distributors status and! Profile to a location other than China your QNAP device, and community for... The documents and files for your Synology is 5 years drive in replacement your country is eligible, select. To bind your phone number product at Synology portal, but helps to determine your Service category support.... A cost after assessing your cost of such an extension is based on the process for devices. Check page and enter its serial number and purchasing invoice will be conducted before a single arbitrator, then... Is backed by Synology of Warranty, etc to Buy page straight replacement like the process )! In select regions replace the ReadyNAS system at technical support Service is sold to by. Repair/Replacement services are subject to U.S. export restrictions different for each category SO... Resulting Warranty is currently synology warranty check in the regions listed below at participating resellers and distributors find and manage purchase! Necessarily mean its within its valid Warranty period commences on the manufacture which... With `` no Warranty '' explains the Material return process for your device beforehand ( like the process )... For my Synology product, return the defective product to where you purchased it of NETGEAR Authorized,. Of Life: Future firmware, software, and must be registered within 30 from! Status, and must be registered within 30 days from purchase on Account! Of the device being registered the Refurbished product to where you purchased it you may register product...

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