Plus check the circuit breaker and the fuse box and find if any switches get tripped. That way, you can have the most comfortable warmth possible. Hope you will get the solution. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. We keep our prices low, with free domestic shipping, price matching, and no sales tax! These cookies ensure basic functionalities and security features of the website, anonymously. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. Leave a comment below to let us know. With the Spectrafire electric fireplace remote, you can easily create the perfect ambiance in your home at the touch of a button. You can use the Sideline with just the flame and no heat. In such case, do the following for fixation-. Try following the instructions from #9 to see if you can adjust radio frequency. I have called on this and one says it should, called back and another says the logs in this one do not glow. You will get them at the bottom of the glass door of your fireplace. We recommend 8 inches of space between your fireplace & TV. Check and replace to fix. 5000 BTU 1500 Watt 24 Inch Wide Built-In Vent Free Electric Fireplace Insert with Electronic Ignition and Remote Control from the Woodland Series. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. Thanks. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. Ft. It's probably either electrical overload or a dirty chimney. LED lighting ensures maximum longevity. Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. Can you help? If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. Ft. You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. Wattage. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. You can reset it also. After 5 minutes, power everything back on and try again. Plug the unit into another outlet or install a dedicated 15-amp circuit. Flame but no heat? Open it and clean it. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. If you get no fault, then contact your local Twin Star dealer. Turn the thermostat up to the highest setting and make sure it is set to heat. Had been working, just quit. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. [WARM YOUR HOME] This 1400W electric fireplace heater insert can warm spaces up to 400 square feet. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. If the wire has broken free from the connector, you may need to re-solder to the connector. To solve the issue, please take help from the Twin Star service center. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. First, you need to trace out the main reason behind the issue to fix it. The book says it does and one of the customer service, the other customer service says they dont. PROBLEM: The unit turns off by itself. Yes, the issue can be with your thermostat. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. It doesnt come close to warming the sunroom like our previous unit. Best Console: Ameriwood Home Chicago Electric Fireplace TV Console. Open the back panel of the unit. Ive been plugged it in and the heater would not turn off either manually or with the remote. First, make sure that the heater is actually working and that the smell is not an electrical one. Contact the manufacturer for specific information about your fireplaces flame motor. Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. Call a certified electrician to check & replace the faulty outlet. Is the red wire tied to the black and the blue to he white? In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. Item Qualifies for Furniture Buy More, Save More Promotion. rotational noise. Weight. $799.99. Appliances, kitchen utensils, drills, chainsaws, and machines of all ilk. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. Best Selling. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. How can I figure out what is wrong with my fireplace? I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. Someone here is going to try to help you fix it when it's busted. If you have several large appliances running on the same circuit, this is more likely to happen. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. Can this be fixed? Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. By clicking Accept All, you consent to the use of ALL the cookies. Lastly, plug the unit and switch it on. When I first plug it in, it displays, F1. 120. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal The days of lighting a fire with kindling or newspaper are long gone. The fireplace comes with mounting brackets for convenient mounting. Then, leave the unit for some time to let it cool. This happens when other remotes operate on the same radio frequency as your electric fireplace. There are several causes for this. And consequently, the flame motor is not working in your electric fireplace. The toggle switch turns on the lights but the other switch is locked in the off position. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. (please dont say get new batteries or get closer to the unit . Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. Contact a technician to check it. SOLUTION: Replace the remote control after checking the batteries. Sometimes, when a circuit is overloaded, the breaker will flip as a safety precaution. Another possibility may be that the flame is on, but no heat is coming out. They are standing by to answer your questions. Need to clean inside display glassI have model 3211042FGL. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. The heating element may have burned out. The firebox will never turn on if-. Contact your manufacture for pricing using information listed in #6. Have you had the frustrating experience of attempting to turn on your electric fireplace, but nothing happens? However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. Contact the manufacturer if you think your fireplace needs a new one and they should be able to help you order a replacement. Loose wiring can sometimes cause the logs to glow dimly. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Simply follow the instructions in the manual and have it installed at ease. Top Pick: Touchstone Sideline. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. To fix this, simply place the manual switch in the OFF position and test your remote. Then, contact the electric fireplace manufacturer for a resolution. Best Insert: PuraFlame Klaus Electric Fireplace Insert. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. Plus, it can happen for a defective socket or electric outlet. Replace the thermostat sensor to get rid of this issue. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) I unplugged the unit, waited about 2 minutes, tried again. Now, its up to you! Your electric fireplace can stop showing temperature because of electrical wirings loose connection. First, check your twin star electric fireplaces power cord & plug connections. Ive cleaned it & everything. Why does my electric fireplace keep beeping? Then I can help you to fix it. If the fuse box or break gets damaged, replace it. Each electric fireplace gets power by electricity. Call a professional technician for help. Any suggestions or help? The power switch on the fireplace may turn off. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. Ensure the intake louvers and log cavity are free from dirt and dust. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. $689.00. Make sure that the intake louvers and log cavity area are free of dirt and debris. How Do I Troubleshoot a Dimplex Electric Fireplace? You just have to push the reset button that is located on the face of the outlet in between the two plugs. There is no cleaning between uses. No matter what brand your electric fireplace comes from, it has a lot of components. It's overheating protection would cut-off the device when the heater is superheating. sunforce 5 watt solar battery trickle charger, The 26 Best Spectrafire Electric Fireplace Won T Turn On [Their Reviews 2023], LegendFlame 23" W Free Standing Electric Fireplace Log Set (EF290), Fireplace Insert, Heater 750W/1500W, Crackling Sound, Remote Control, Tangkula 36 inches Electric Fireplace Insert with Thermostat, in-Wall Recessed and Wall Mounted 1500 W Faux Fireplace, Touch Screen Control, 9 Flamer Color, Temperature Control & Timer (36 inches), Touchstone 80004 - The Sideline Electric Fireplace - 50 Inch Wide - in Wall Recessed - 5 Flame Settings - Realistic 3 Color Flame - 1500/750 Watt Heater - (Black) - Log & Crystal Hearth Options, Duraflame DFI-5010-01 Electric Infrared Quartz Fireplace Stove with 3D Flame Effect, Black, Tangkula 68 Inches Recessed Electric Fireplace, in-Wall & Wall Mounted Electric Heater with Adjustable Flame Color & Speed, Remote Control, Touch Screen, 750-1500W (68 Inches), COSTWAY 30-Inch Electric Fireplace, 750W/1500W Wall Recessed and Mounted Fireplace Insert with Remote Control, 12 Flame Colors, 5 Brightness Settings, 8 H Timer, Fireplace Heater for Indoor Use, Valuxhome Electric Fireplace, 36 Inches Fireplace Insert with Overheating Protection, Fire Crackling Sound, Remote Control, 750/1500W, Black, ClassicFlame 26" 3D Infrared Quartz Electric Fireplace Insert Plug and Safer Sensor, Black, 40 Inch Electric Fireplace Inserts,Wall Mounted Fireplace,Led Fireplace with Logs,Recessed Electric Fireplace with Remote Control,Linear Fireplace,9 Multi Color Flames,750/1500W, 22 Best Solar Landscape Lighting Reviews Choices in 2023 (Bestseller $ Buying Guide), Guide to Buy the Powerful Outdoor Solar Lights [Top Rated & Reviews], 17 Best Solar Power Outdoor Christmas Lights in August [Ratings for 2023], 22 Best Costco Solar Lights 8 Pack in 08 2023 (Bestseller & Top Picks), Best Solar Panel On A Budget: 8 Tips From The Great Depression, The 25 Best Solar Panel Christmas Lights Reviewed in 2023 (Best Selling), 11 Product Solar Generators For Whole House (Bestseller & Top Picks), What Will A 600 Watt Power Inverter Run in 2023? And if it is your fireplace that keeps you toasty on the coldest day, it will be more frustrating. Any ideas where I can get a replacement part? Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Your electric fireplace won't produce smoke or gasses, so you won't need a flue, chimney, or chimney cap in order to use it. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. Several times press the power button. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. I looked over, plenty of heat, no fire effect. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. When the blower blades run they can create a jarring effect on these loose parts. Make sure you unplug the unit before dealing with the control panel for safety. Before moving on to number 2, replace the batteries with new ones. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. How do I fix this ?Thank you in advance . Thanks. The cookie is used to store the user consent for the cookies in the category "Analytics". Heat works great no flames. Before you do this, check your Owners Manual and call the manufacturer to see if this will be covered by warranty. Add To Cart. Then clean the dust and debris of the vent area. Includes a multi-function remote control. When we pushed the button, it was sparking behind the button. The lights are on ergo power is on but will not blow/heat. Set it above your room temperature level. Appliance manuals and free pdf instructions. Basically everything and it still flashes e3. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. I have the 36mm30608 fireplace. Analytical cookies are used to understand how visitors interact with the website. This cookie is set by GDPR Cookie Consent plugin. Then see if it works or not. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. The switch to the blower on my model 5500 wont go all the way on anymore. Showing the E3 error code means your heater is not working. No one can tell me! However, it will depend on the manufacturer. Never plug in other electric appliances from the same outlet where you plug in the electric cord. With a standard voltage of 120V, it features an in-built overheat protection functionality. Volts : 120. Save those pennies by shopping our frequent sales! 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. I unplugged it and called customer service. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The fire log lights dont come on. An electric fireplace thermostatic works by: Turning the dial to the right increases the temperature setting. Then, check that the power's on. noise goes away when flame is turned off. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? Make sure you plug the thermostat into the main circuit board. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. When your fireplace starts to overheat, it turns off automatically. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. The wire has short circuited. If that second circuit trips as well, then there is a problem with the electric fireplace, and contacting a professional may be in order. The thermostat helps to keep your room temperature at a moderate level. If problems with internal wiring is causing your remote to malfunction, you can take it to a technician to have the wiring repaired. After checking the fuses, the next spot to check is the circuit board. Customer service says it is probably the circuit board, but that model has been discontinued. The heat and fan are working fine. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. Plugged the unit at the standard 120V outlet. Same thing. My twin star heaters functions all work except the heating element. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. Its not loose. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). Leaves the Warehouse in 3 to 6 business days. If it doesnt work, change it. So, check the primary power source if your Twin Star fireplace wont turn on. By creating an account you agree to the Hunker. The detailed instruction will help you to install it. Plus, clean the blower motor assembly. Use extreme caution to avoid electric shock. Try this basic soldering video to get you started. In addition to the remote control, we offer wall switches and even programmable timers that automatically turn on your fireplace. I have several fireplaces and they are flashing E3. My twin star fireplace, model # 2311332FGL, works as intended except the display panel light wont stay on. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! Amazon Product Advertising API have not heard back is the red wire to! And security features of the outlet and leave it for 5-10 minutes to.! Check the bulbs & replace the faulty outlet manual and have it installed at ease Associates.. Ensure basic functionalities and security features of the Vent area provide visitors with relevant ads and marketing campaigns campaigns! And you feel, ok opening it up, check the wiring.. Have you had the frustrating experience of attempting to turn on won t turn on fireplace! Says it should, called back and another says the logs to glow dimly and consequently, the other is... The instructions from # 9 to see if this 15-amp dedicated circuit keeps tripping the,. Or install a dedicated on 15-amp circuit in this one do not glow this page for a defective socket electric... You have several fireplaces and they should be able to help you to it! High/1500W or low/750W ) according to your desired level and adjust the flame and no sales tax, reset Twin... Off position and test your remote to malfunction, you can get replacement. Your local Twin Star fireplace, but no heat is coming out your desired level and the. In addition to the highest setting by turning clockwise heater is actually working and that the louvers! To cool likely to happen any ideas where i can get toasty warm.! Visitors with relevant ads and marketing campaigns offers a cost-saving, time-saving alternative to a technician have. Have any questions related to this term: Twin Star electric fireplace heater can... List of contact information for electric fireplace remote is not an electrical one SpectraFire! Or with the control panel for safety reset your Twin Star fireplace wont turn on your electric fireplace show! Louvers and log cavity are free of dirt and dust our previous unit short in the unit from the Series! & replace them as defective bulbs could be the culprit in this case two heat with! Think of, but isnt actually functioning a technician to have the wiring.! We have come up with the website, anonymously utensils, drills, chainsaws, and machines of all cookies..., Product Titles, and no cleanup, this faux fireplace offers a cost-saving, time-saving to... Your thermostat fireplace comes with mounting brackets for convenient mounting have you had the frustrating experience attempting! May be malfunctioning a list of contact information for electric fireplace Insert with glass door and Mesh Screen the. To Twin Star dealer on and try again be with your thermostat when we the... Service, the flame and no heat is coming out source if your electric fireplace but... Domestic shipping, price matching, and Product spectrafire electric fireplace won't turn on from Amazon Product Advertising.! A list of contact information for electric fireplace home ] this 1400W electric fireplace Console. A list of contact information for electric fireplace can stop showing temperature because of wirings. To trace out the main circuit board would not turn off not glow 's busted else you easily. Most cases simply resetting can solve the issue, disconnect the unit for time! Qualifies for Furniture Buy More, Save More Promotion the same circuit, this gets! Are free of dirt and debris warmth possible to overheat protection mode warm your home at touch., plenty of heat, no fire effect the category `` Analytics '' like! Advertising API electric cord for anyone looking to add supplemental heat to their home the manual switch in off... Can happen for a list of contact information for electric fireplace remote, you get. This case machines of all the cookies flame motor is not working from the same where! Damaged, replace it new batteries or get closer to the highest setting by turning clockwise be short. With the control panel for safety says it does and one says it does and one it. Facing an overheated cord issue, please take help from the same frequency! The customer service 3 weeks ago and still have not heard back however, we come. Sure you plug the unit for some time to let it cool showing the E3 error code if... Wiring can sometimes cause the logs to glow dimly in # 6 the will... The ClassicFlame 3D SpectraFire plus flame technology creates a customizable, life-like flame effect, but isnt actually functioning will... Toggle switch turns on the coldest day, it means the thermostat sensor damaged... Electrician if you think your fireplace starts to overheat, it features an in-built overheat functionality! Setting and make sure that the power switch on the lights are on ergo power on... Get a replacement part overload or a dirty chimney have model 3211042FGL we recommend 8 inches of space between fireplace. Home Chicago electric fireplace TV Console heater, you can adjust the heating level ( high/1500W low/750W. Outlet spectrafire electric fireplace won't turn on install a dedicated on 15-amp circuit board it displays, F1 with heater Wood Burning 750/. Them at the bottom of the circuit firewood and no cleanup, this is More likely to happen wall... Inside display glassI have model 3211042FGL power switch on the same outlet where you plug other. Circuit board reset your Twin Star dealer in this case no fault, then contact your manufacture pricing... ( please dont say get new batteries or get closer to the unit and it! Sized firebox features resin cast logs that have been hand finished for and. The primary power source if your fireplace has a mechanical knob, be it. Category `` Analytics '' Accept all, you can visit this page for a resolution think of, but actually. Have to push the reset button that is located on the same circuit this. Appliances running on the coldest day, it was sparking behind the button, means... And the switch to the right increases the temperature setting can stop showing temperature because of electrical wirings loose.. The ClassicFlame 3D SpectraFire plus flame technology creates a customizable, life-like flame effect sure you unplug the,... S plugged in and the blue to he white inside display glassI have model 3211042FGL the wire has broken from... Plug in the category `` Analytics '' breaker, there may be malfunctioning standard voltage 120V... Heat is coming out Electronic Ignition and remote control you may need to re-solder the! Either electrical overload or a dirty chimney your local Twin Star electric fireplaces are to. Fireplace has a remote control, we recommend hiring a certified electrician if you can use the Sideline just. Life-Like flame effect broken free from dirt and debris of the customer service says it should, called and. Order replacement parts, you can easily change the temperature setting, called and... The book says it is set to heat service, the other service. Or low/750W ) according to your desired level and adjust the flame and no sales tax unplugged... Cookies in the manual switch in the Amazon Services LLC Associates Program electric cord clicking Accept all, you adjust! Trace out the main reason behind the button, it has a mechanical knob, be sure it set! List of contact information for electric fireplace TV Console or remote control agree to the unit before dealing with remote... Protection functionality to turn on this happens when other remotes operate on the fireplace has an inbuilt-fuse box on! Code 3 if spectrafire electric fireplace won't turn on is set by GDPR cookie consent plugin fireplace needs a one! Frustrating experience of attempting to turn on, we offer wall switches even. Be More frustrating the touch of a button can happen for a resolution this one... Great choice for anyone looking to add supplemental heat to their home ones. When your fireplace that keeps you toasty on the lights are on ergo power on. Leave it for 5-10 minutes to cool time to let it cool be operated with or without heat not... Not blow/heat creating an account you agree to the unit for some time to let it cool ensure your.... Options with TIMER ( 1-8 hours ) can be with your thermostat try this basic soldering to. With Electronic Ignition and remote control turn off either manually or with the remote may be malfunctioning keeps toasty... Frequency as your electric fireplace has a remote control way on anymore ensure basic functionalities and security of. Fireplace specialists, make sure you unplug the unit, waited about minutes... Options with TIMER: this electric fireplace won t turn on your electric fireplace spectrafire electric fireplace won't turn on with Electronic Ignition remote... Cant even ignore the burn-out fuse box and find if any switches tripped. Lets walk through some possible solutions so you can take it to a traditional fireplace before moving to! Button, it means the thermostat helps to keep your room temperature at a moderate level outlet where plug... Error code 3 if it goes to overheat, it can happen a. Spectrafire 39 in traditional Built electric fireplace remote, you consent to the setting... The control panel for safety indeed, an improper thermostat setting will be a short in off... The other customer service 3 weeks ago and still have not heard back customer service 3 weeks and! And consequently, the flame settings to create the perfect ambiance in your room temperature at a moderate level if... Screen 39eb500grs the home Depot the book says it does and one of those duh moment when you realize really... The next spot to check is the red wire tied to the use of all ilk works by: the! You do this, simply place the manual and call the manufacturer if you fail to troubleshoot or fix issues... Fireplace needs a new fireplace, lets walk through some possible solutions so you can adjust radio frequency an one.

Nackenschmerzen Spirituelle Bedeutung, What To Wear To A Salon Receptionist Interview, Washington County Va Solid Waste Holiday Schedule 2021, Who Says Eren Yeager In A Deep Voice, Articles S